Our Commitments

We take great pride in providing a peaceful and serene environment where people can gather to honour and celebrate the life of a loved one. We are committed to ensuring our grounds are beautifully maintained to provide a tranquil environment and a special sanctuary to pay your respects in a dignified manner.

At Northern Suburbs Memorial Gardens, we carry with us a heartfelt connection to the communities we serve. We stand dedicated to offering a sanctuary of solace and remembrance. Every chapel under our care boasts state-of-the-art audiovisual equipment, ensuring that each memorial is honoured with the finest presentations.

Our dedication goes beyond the immediate services. We constantly seek out innovations and enhancements, channelling our resources into elevating the quality of our grounds, services, and facilities. Guided by principles of integrity, responsibility, and transparent dealings, we pledge an unwavering commitment to uphold the highest standards. Whether it's in our interactions with grieving families, our engagement with the community, or the meticulous services we render, our foremost intention is to serve with genuine compassion and excellence.

 

Feedback Procedure

At Northern Suburbs Memorial Park, we value all feedback received whether compliments, complaints or general feedback. You can submit any feedback in person, over the phone or by using our customer feedback form online.

For more information, please read our feedback management principles.