Our Commitments

We take great pride in providing a peaceful and serene environment where people can gather to honour and celebrate the life of a loved one. We are committed to ensuring our grounds are beautifully maintained to provide a tranquil environment and a special sanctuary to pay your respects in a dignified manner.

Northern Suburbs Memorial Gardens is proud to be a member of InvoCare, an Australian company, and the Asia-Pacific's leading provider of cemetery and related services. Northern Suburbs Memorial Gardens continually strives for innovation and improvement by offering new technology and investment in the quality of grounds, services and facilities. Each of our chapels has state of the art audio visual equipment for presentations and a complimentary DVD recording of each service is available on request.

HeavenAddress online memorials

As part of our commitment to families, we provide a complementary online memorial with HeavenAddress. This is a respectful website that allows you to share memories,  photos, music and video, as well as offer words of comfort to others who are also missing the same person.

HeavenAddress allows you to completely control who can see the online memorial, making it a safe way to share memories online.

Visit HeavenAddress or ask your Family Service Advisor for more information.

Australasian Cemeteries & Crematoria Association

We are proud to be a member of the Australasian Cemeteries & Crematoria Association (ACCA), the peak industry body for our industry in this region.

As members, we adhere to a strict code of ethics that informs the way we provide services, the quality of those services and the upkeep of our grounds. By upholding ourselves to these principles, we ensure the families and communities of Sydney's North Shore get the very best service possible.

More information about the ACCA Code of Ethics is available.

Complaints Procedure

Northern Suburbs Memorial Gardens strives to always deliver the very best of service however we understand that at times things may not meet your expectations.

To let us know when this occurs, you can use the form on this website to let us know of your experience. One of our Family Service Advisors will be in contact to find out how we can assist you.

Alternatively, you may call us on 9887 2033 or come into our office where our Concierge will assist you to make an appointment.